Product FAQ
Q: Can you inscribe messages on the cake?
A: Unfortunately, we do not offer inscription services on our cakes. However, we do provide message cards. You can type your personalized message in the designated box before proceeding to checkout.
Q: Will a knife and candles be included?
A: Absolutely! We provide both a knife and candles free of charge. Please select a knife and specify the number of candles you need before finalizing your order.
Q: Are your cakes halal?
A: While our bakery isn't halal-certified, rest assured that we only use halal ingredients in our baking process and in halal friendly environment Furthermore, we do not use alcohol in any of our recipes.
Q: Can I request a less sweet cake?
A: We regret to inform you that we cannot adjust the sweetness of our cakes.
Q: Do you accept customized cakes?
A: We're afraid we do not accept requests for custom designs or flavors. All our cake designs are set and can be viewed on our website.
Q: Can I order for same-day delivery?
A: At present, we do offer same-day delivery with limited types of cakes available on that day. Our products require time to prepare, therefore we do not have all ready stock cakes available. To ensure the freshness of our cakes, all of them are baked daily. To avoid any disappointment, we kindly urge you to pre-order your cakes through our website.